Privacy Policy

for Lux Vibes

Last updated: December 2024

Francis B ("us", "we", or "our") operates the Lux Vibes mobile application (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.

Age Restriction

IMPORTANT

This Service is intended for users who are 18 years of age or older. By using our Service, you represent and warrant that you are at least 18 years old. We do not knowingly collect, use, or disclose personal information from individuals under the age of 18.

If you are under 18 years of age, please do not use this Service or provide any personal information to us. If we become aware that we have collected personal information from a person under 18, we will take steps to delete such information immediately.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you:

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to:

  • Email address
  • First name and last name
  • Profile information
  • Authentication credentials (handled securely through Firebase Auth)
  • User preferences and settings

Device and Technical Data

We collect certain technical information about your device and app usage:

  • Device type and operating system version
  • App version and build number
  • Device identifiers (anonymized)
  • Network connection type
  • App performance and crash data
  • Screen resolution and device capabilities

Location Data

Location Services: Our app may request access to your device's location to provide personalized lounge and bar recommendations near you.

  • Precise Location: We may collect your precise location (GPS coordinates) when you grant permission
  • Location Usage: Location data is used to:
    • Show nearby lounges and bars
    • Provide distance-based sorting and filtering
    • Improve search results relevance
  • Location Storage: Location data is processed in real-time and not permanently stored on our servers
  • Location Sharing: We do not share your precise location with third parties

Usage Data

We collect information about how the Service is accessed and used ("Usage Data"). This may include:

  • Types of lounges and bars viewed
  • Search queries and filters used
  • Time and date of your visits
  • Time spent on specific features
  • Favorites and bookmarks
  • App navigation patterns
  • Feature usage statistics

How We Use Your Data

We use the collected data for various purposes:

  • To provide and maintain our Service
  • To provide personalized lounge and bar recommendations
  • To notify you about changes to our Service
  • To allow you to participate in interactive features when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information to improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • To improve app performance and user experience

Data Storage and Security

Firebase Services

Your data is stored securely using:

  • Firebase Authentication: Handles user authentication securely
  • Firestore Database: Stores user preferences, favorites, and app data
  • Firebase Hosting: Serves app content and assets

Security Measures

We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information:

  • All data transmission is encrypted using HTTPS
  • Authentication tokens are securely managed
  • Database access is restricted and monitored
  • Regular security audits and updates

User Contributions and Content

Suggestions and Feedback

When you submit suggestions through our suggestion form, we collect:

  • Your feedback content
  • Timestamp of submission
  • Your user identifier
  • Any attached images or media

This information helps us improve our service and respond to your suggestions.

User-Generated Content

  • Favorites and bookmarks are stored to personalize your experience
  • Search history may be temporarily cached to improve performance
  • User preferences are saved to customize the app interface

Third-Party Services

Google Services

Our app uses Google services for:

  • Google Sign-In: Authentication option
  • Google Analytics: App usage analytics (anonymized)
  • Google Maps: Location services and mapping (when applicable)

Instagram Integration

If you choose to connect your Instagram account:

  • We may access your Instagram profile information
  • Instagram media may be displayed within the app
  • Instagram authentication is handled securely through OAuth

Data Retention and Deletion

Data Retention

  • Account data is retained while your account is active
  • Usage analytics are retained for up to 2 years (anonymized)
  • Location data is not permanently stored
  • Crash logs are retained for up to 90 days

Data Deletion

You can request deletion of your data by:

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Withdraw consent for data collection
  • Opt out of location services
  • Export your data in a portable format
  • Lodge a complaint with relevant authorities

Children's Privacy

Age Restriction Enforcement

Our Service is strictly intended for users 18 years of age and older. We do not knowingly collect, use, or disclose personal information from individuals under the age of 18.

If you are a parent or guardian and you are aware that your child (under 18) has provided us with personal data, please contact us immediately. We will take steps to remove such information from our servers and terminate any associated accounts.

We implement age verification measures and reserve the right to request proof of age if we suspect a user may be under 18.

International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last updated" date
  • Sending you a notification through the app (for significant changes)

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

By email: fobolaji@gmail.com

Through the app's support feature

Consent

By using our Service, you consent to our Privacy Policy and agree to its terms. You can withdraw your consent at any time by deleting your account or contacting us.

Age Verification

By using this Service, you confirm that you are at least 18 years old and have the legal capacity to consent to this Privacy Policy.

Legal Basis for Processing

We process your personal data based on:

  • Your consent (for optional features)
  • Performance of a contract (providing the service)
  • Legitimate interests (improving the service)
  • Legal obligations (where required by law)